Privacy

Requests and complaints

Tell us about your information or raise a concern.

You can email support@modelprop.ai, write to ModelProp Ltd, Suite 3 The Palace Theatre, 156 High Street, Swansea, Wales, SA1 1NE, or complete this optional form and send it by email or post. You do not need legal wording or an account.

We acknowledge privacy complaints within 30 days, investigate without undue delay, keep you informed and explain the outcome. Rights requests normally have a separate one-calendar-month response period. You may also complain to the ICO.

For MyPorta or MyHome, contact privacy@myporta.ai. If your estate agency controls the information, we will help direct your request appropriately.

Please include enough context to find the information. Do not include passwords, payment details or identity documents. These fields stay in this page until you choose to send or save the form; they are not submitted to our server.

Read our Privacy Notice.