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Repairs Top Tenant-Landlord Dispute List

  • Writer: Sarah Ruivivar
    Sarah Ruivivar
  • Nov 3
  • 2 min read
Image: Unsplash
Image: Unsplash

Ah, the age-old saga of tenants and landlords!


A recent survey has unveiled that the number one source of friction between these two parties is—you guessed it—repairs! A whopping 60% of disputes arise from issues like property damage, and in 76% of these cases, the finger of blame points squarely at the landlord. Yikes!


Out of the 559 respondents across the UK, only a small fraction managed to resolve their disputes through mediation or formal negotiations. A mere 6% ended up in court, while 29% of tenants simply packed their bags and left. Meanwhile, 26% of disputes were settled through informal chats. It seems like a lot of drama for what should ideally be a straightforward fix.


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Lynne Swanson, a legal eagle from Percy Hughes & Roberts Solicitors, highlights the hidden emotional toll on tenants and the financial risks landlords face when repairs are ignored. Enter Awaab’s Law, a new regulation designed to prevent tragedies like the one that befell two-year-old Awaab Ishak. This law mandates social landlords to investigate and begin repairs on issues like damp and mould within a tight timeframe.


While Awaab’s Law currently targets social housing, there’s a buzz that it might soon extend its reach to private rentals. Swanson advises landlords to spruce up their repair game now to dodge future legal and reputational pitfalls. After all, a stitch in time saves nine—and possibly a whole lot of courtroom drama!


Want to hear more? Join Mal & Matt on the Property AI Report Podcast each week!

Access from your preferred podcast provider by clicking here



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