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  • Writer's pictureSarah Ruivivar

Airbnb's Group Booking Features: A Blend of AI and Hospitality

Image Credits: Airbnb

Airbnb's latest upgrade is here to revolutionise your travel planning and hosting experience. The platform's summer release has always been a much-anticipated event, and this year is no different. The focus? Group booking features and a new category of experiences called "Icons."


The group booking features, designed with a user-friendly interface, allow users to create shared wishlists and send trip invitations to their group, complete with property details. No more back-and-forth discussions on which property to book; now, you can invite your travel mates to a wishlist, add properties, leave notes, or even vote on them to decide on the booking. Once the primary member books the property, they can invite the group to the trip with a detailed postcard. A new message tab also allows all travellers to chat with the host and react to messages.


 

Want to learn more about AI's impact on the world in general and property in particular? Join us on our next Webinar! Click here to register

 

But that's not all! Airbnb is also leveraging the power of Artificial Intelligence (AI) to enhance customer service. Hosts can now use AI-powered suggestions to answer guest queries, such as providing the property's checkout guide. The platform is also testing AI-powered review summaries, aiming to give a more concise picture of a listing and its information.


In addition to these, Airbnb is releasing a new earnings dashboard for hosts with better insights and an experience category called "Icons." This category features unique experiences hosted by celebrated names in music, film, TV, and sports. However, these experiences are available for a limited time, and users need to apply to get in.


Airbnb's latest upgrades are a testament to their commitment to enhancing user experience and hospitality. So, whether you're a host or a traveller, get ready to experience a more streamlined, AI-powered Airbnb!



 

Want to learn more about AI's impact on the world in general and property in particular? Join us on our next Webinar! Click here to register

 


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