Half a Million Tenants Denied Pet Requests
- Sarah Ruivivar

- Oct 2
- 2 min read

A recent claim by Go Compare pet insurance reveals that over 500,000 tenants have had their requests to keep pets denied by landlords, often without a fair reason.
According to a survey commissioned by the company, 16% of renters have faced such denials, translating to approximately 743,000 households.
A staggering 79% of those denied felt the decision was unreasonable, equating to nearly 590,592 households. Common reasons for refusal include concerns over property damage, potential nuisance to neighbours, unsuitable property conditions, and increased insurance costs.
However, change is on the horizon with the forthcoming Renters Rights Bill, which is expected to pass into law soon. This bill will prevent landlords from unreasonably denying pet requests, requiring them to provide valid reasons for refusal. Tenants will also have the right to challenge decisions they deem unfair.
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The survey further reveals that 42% of renters, who either had a request denied or never made one, would consider getting a pet once the new rules are in place. Interestingly, 23% of these potential pet owners currently have no pets at all.
A Go Compare spokesperson expressed hope that the Renters Rights Bill will simplify the process for tenants, ensuring landlords must justify their decisions. Tenants who face unjust refusals can escalate their complaints to the Private Rented Sector Ombudsman or, if necessary, take legal action.
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