Property enquiries, with the context kept together
Start with the question. Finish with a useful handover.
Bring a copied or forwarded property enquiry into one case. Prepare a reply using your permitted property information, review the wording and keep the conversation with the right team.
EnquiryProp · Part of the ModelProp family
Example Harbour Agency · fictional
One case, a reviewed reply and the right next step.
- 01Bring in the enquiryEnquiry captured
- 02Review the answerDraft for review
- 03Hand over with contextConsented handover example
A worked example of the first workflow. No real agency actions.
See the work, step by step
Here’s what EnquiryProp is for.
Explore this fictional example. These controls explain the workflow; they do not open a live customer workspace.
Illustrative example · 1 of 3
“Does this house have parking?”
A member of staff copies or forwards the enquiry with its original property reference, then checks the safely matched property.
- Property
- 12 Harbour Lane · fictional
- Visitor asks
- Parking and a Saturday viewing
- Case
- Enquiry and property kept together
Enquiry captured
The first workflow
One case, a reviewed reply and the right next step.
- Keep the enquiry, property and follow-up in the same case.
- Draft from the agency’s verified, permitted property source.
- Review or edit the reply, respect STOP and hand over only what was requested and consented.
A straightforward next step
One launch workflow. One company price.
Pricing uses your company’s total property count, not the number of branches. The service scope stays the same across the size bands.
£149 / month + VAT
One reviewed workflow, with the same capabilities at every company size.
New monthly plans: an initial 3-month commitment, billed monthly from the agreed service start.
Review EnquiryProp in OmniPropAvailability, company count, partner status and setup history are checked in your signed-in order review before payment.
Count each home once across the company, including open or agreed instructions and actively managed homes. Standard enquiries, letters, jobs and chases are included. Up to 120 properties starts at £149 + VAT / month.
Starting rate shown. Enter your count for a company estimate, or continue to order review.
How the company bands work
Up to 120 properties: standard rate. 121–400: 1.75×. 401–1,200: 2.5×. 1,201–2,400: 3.25×. Each further started block of 1,200 adds 0.75× the standard rate.
New business monthly paid plans have an initial three-month commitment from the agreed service start, billed monthly. Give notice during that period to end at its end; afterwards plans renew monthly with 30 days’ notice to the next eligible renewal. Annual plans retain their 12-month commitment; existing agreements retain their accepted terms. Read the business terms.
One agency foundation. Setup history remembered.
OmniProp Base is £499 + VAT one-off, with no recurring platform charge. It includes product setups added in the first fixed 30 days. After that, the first two new standard product setups are £249 + VAT each (£498 + VAT for both). The first later payment opens a fixed 30-day window; further standard setups after the second are included within that same window. The second payment does not extend it. Product subscriptions are separate. Your signed-in order review checks recorded setup payments and partner status; it must not charge the same setup twice. Existing agreed terms remain protected.
Data, Equity and Venture Partner discounts are verified from your agency’s actual status before the quote. Entering an estimate or visiting this page does not establish a discount or a purchase.
A few useful answers
Before you get started.
Is this the same as ChatProp?
ChatProp handles website conversations. EnquiryProp’s first workflow brings email property enquiries and their follow-up into a staff-reviewed case.
Is WhatsApp connected?
WhatsApp availability is not confirmed. We agree and verify actual channels with your agency before promising them.
Where do we manage our agency and products?
Your agency profile and connected product access live in OmniProp. A free profile is separate from buying a product or being granted access to an agency workspace.
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